The quickest and most efficient way to contact me for support help is through the email system. I am able to respond to more people in a shorter amount of time using email. I do listen to my voice mail messages once or twice a day. I respond to my email every time I get back to my office.
If you need assistance please email me at mcmurray@ftsd.org . I will respond as quickly as possible. Please include the following information with your request.
Location:
Building and room number please
Property Tag Number:
The Frenchtown Property Tag number can be found on the side or back of the computer. There are a number of tags on your computer. The one I need says Frenchtown on it.
Problem Description:
Please descibe the problem. List any error codes you may be seeing on the computer.
If I have the property tag number I will be able to connect to the computer remotely which will speed my response to your problem.
In the panel to the left you will see a section called "Tutorial Library". You will find files with tutorials that will explain how to perform certain tasks on our network. Also to the left you will find a "Link Library" that contains links to tutorials that are on the web. If you find a broken link in these areas please let me know so I can correct the problem. Enjoy!